Return / Refund & Exchange Policy

Returns/Exchanges & Refund Policy


Returning your product because you changed your mind.

Please return your item unused and in original condition (including all labels and tags intact) with proof of purchase within 14 days, and we’ll give you an exchange or refund, as long as your returned product meets our terms and conditions.

Terms & conditions of our policy:

If you’ve changed your mind about keeping your purchase, please return it in its original condition with proof of purchase and we’ll exchange or refund it. Customer pays the return postage.

By original condition we mean:

You’ve kept all original packaging and labels in good condition and the product can be resold at full price.

You haven’t used the product.

Please note that if you return products which are outside our returns policy or if you don’t have proof of purchase, we’re unable to process a refund or exchange so please keep your receipt or order confirmation. 

This does not affect your statutory rights.


We’ll process refunds/Exchanges once the item has been checked by our specialists. This can take up to 14 days.

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